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If you do not want to receive email responses, please let us know. Free dental checkups starting at 6 months of age. If you speak another language or need an interpreter, call Member Services for help. You will need Adobe Reader to open PDFs on this site. For general inquiries, authorizations, and order placement, you can contact us: 1 (877) 235-5317 Monday – Friday: 8AM to 9PM (ET) Saturday: 11AM to 4:30PM (ET) To enroll with Superior, call 1-800-964-2777. Please click the button to learn how to register. You will receive notice when necessary. The company's filing status is listed as Forfeited Existence and its File Number is 0801617562. Payment of claims is dependent on eligibility, covered benefits, provider contracts, correct coding and billing practices. As a member of Superior HealthPlan, you can call Member Services if you have questions about your health plan. If you are uncertain that prior authorization is needed, please submit a request for an accurate response. Service Coordinators are available to help you coordinate your/your child’s medical and behavioral health care. If you are aware of any false information submitted to SDC, please contact our Dentist and Member Services Team at 937.438.0283 or 800.762.3159 to report the activity. For more information, call a Superior Member Advocate in your area. for STAR, STAR+PLUS, STAR Kids, STAR Health, CHIP, STAR+PLUS MMP, Allwell and Ambetter members and providers in Texas. "Confirm Practice / Clinic / Facility Name" must be completed properly before submitting. Below is a list of Superior office locations and phone numbers in Texas. To proceed with learning about available career opportunities within Versant Health, please click on the button below. Request Network Participation, Non-Contracted Providers Only, Add a Provider to an Existing Group Contract, Add a Practice Location to an Existing Contract, Practice Improvement Resource Center (PIRC), Updating Provider Demographic Information. Office hours are 8 a.m. to 5 p.m. (Central Time), Monday through Friday. Download the free version of Adobe Reader. Provider Registration Video Provider Registration PDF Superior HealthPlan operates a toll-free nurse hotline that providers and members can call 24-hours-a-day, 7 days a week. HMO: 1-844-796-6811; (TTY: 711) HMO SNP: 1-877-935-8023; (TTY: 711) Please insert the authorization number in Box You do not need a referral from your doctor to get these services. By communicating with Superior HealthPlan via email, you give consent to receive information from Superior, which may contain PHI, to your email address. Obtain an authorization number prior to providing services and/or materials to a covered member. They will help Medicaid and CHIP members find community resources, resolve problems and file complaints. As a member of Superior HealthPlan, you can call Member Services if you have questions about your health plan. You can also request any materials on this website in another format, such as large print, braille, CD or in another language. If you are a provider contracted with Superior, and have questions, call one of the phone numbers listed below. You can also call if you need help finding a doctor, scheduling an appointment, getting a new ID card or accessing benefits and services. Details: Ambetter Sunshine Health Member and Provider Services Phone Number: 877-687-1169: Ambetter from Superior HealthPlan - Texas: 68069: 5900 E. Ben White Blvd. (October 1 – February 14), 8 a.m. – 8 p.m., Mon. You are using an outdated browser. Learn More. You must continue to pay your Medicare Part B premium. 8 a.m. – 8 p.m., 7 days a week "Confirm Tax Identification Number (TIN)" must be completed properly before submitting. Premium, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. If you have questions or concerns about your health insurance coverage, we'd love to hear from you. Superior Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. The Registered Agent on file for this company is Erika Lorena Longoria and is located at 817 N. Ware Rd., Suite 10, Mcallen, TX 78501. Superior Provider Services LLC is a Texas Domestic Limited-Liability Company (Llc) filed on June 27, 2012. Contact the plan for more information. Your session will end in 60 seconds. Need health insurance? Call us at 1-877-687-1196 (Relay Texas/TTY 1-800-735-2989). Need health insurance? A State Fair Hearing is for Superior members who disagree with an appeal decision made by Superior to deny a service. Communication via email is not as secure as communicating via our secure member portal. • Abide by Superior Vision’s PPO/DP Provider Agreement and fee schedule terms and conditions • Contact Superior Vision Services to verify eligibility and benefits. Required fields are marked with an asterisk (*) Please let us know if you are: *. Fax: 937.291.8695. Contact the plan for more information. must be completed properly before submitting. Texas Health and Human Services Commission (HHSC), Texas Ombudsman Managed Care Assistance Team. For STAR Health, Allwell from Superior HealthPlan and Ambetter from Superior HealthPlan, office hours are from 8 a.m. to 6 p.m. (Central Time), Monday through Friday. Texas Health Steps is the Medicaid health-care program for children, teens and young adults, birth through age 20. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at the Member Services number on the back of your Superior ID card to speak directly to a customer service representative. You can also create an account on the Superior member portal. The hotline is staffed with nurses who are knowledgeable about Medicaid and CHIP benefits and services. How to Register. Select your state to contact an Ambetter representative in your service area. Centerville, Ohio 45459. Ok Simply call Superior Member Services. "Confirm First Name" must be completed properly before submitting. (February 15 – September 30). We are currently accepting inquiries for network participation for PCPs and many specialties. If you are a provider and need to reach an Account Manager in your region, call the phone number below that is specific to your area, or visit the Find My Account Manager webpage. Access Envolve Health member and provider portals to gain access to plan-specific resources for Envolve Vision, Dental, Pharmacy, Behavioral Health and … Clinician-Administered Drug Prior Authorization Requests, Out-Patient RX (Envolve Pharmacy Solutions), Prior Auth Requests Phone: 1-866-399-0928. During normal business hours, you can call to schedule an appointment or learn more about these services. Ambetter from Superior HealthPlan. "Confirm Phone Number" must be completed properly before submitting. If you have an emergency or crisis, call 9-1-1 or visit the nearest hospital or emergency room. We accept Superior Vision for eye exams, glasses and contacts at all our locations. If you are a STAR, STAR Health, STAR Kids or STAR+PLUS member and you want to file a state fair hearing, call 1-877-398-9461. These services include mental health or substance abuse (alcohol and drug) treatment. Message SDC. Every year, Medicare evaluates plans based on a 5-star rating system. Members enrolled in STAR, STAR+PLUS, STAR Kids, Medicaid RSA and STAR Health are eligible for this program. The Contact Us form will send your message to Superior HealthPlan as an email. Superior HealthPlan serves members in all 254 counties across Texas. Hours are from 8 a.m. to 8 p.m., Monday through Friday. Call us at 1-877-687-1196 (Relay Texas/TTY 1-800-735-2989). Our staff speaks English and Spanish. For specific details, please refer to the provider manual. The Formulary, pharmacy network, and/or provider network may change at any time. "Confirm Member ID" must be completed properly before submitting. Office hours are 8 a.m. to 5 p.m. (Central Time), Monday through Friday. 6683 Centerville Business Pkwy. Please upgrade your browser to improve your experience. Many Superior members may need behavioral health services. They can help you with things like how to pick a doctor, transportation services and how to use Superior services. They can help you/your child develop a service plan, help make sure you get services on time and identify your/your child’s needs. If you are a provider contracted with Superior, and have questions about prior authorizations, appeals or medications, please call Superior’s Pharmacy team. Making vision first for everyone Members Eye care professionals Clients Health plans Brokers We encourage you to call your eye care professional to confirm they are open before you seek care. A Case Manager who can find out what services your child needs and where to get these services. "To better meet your needs, please comment below and describe how we can help you." Learn More. Non-contracted providers may use this form to express interest in joining the Superior network. For help with benefits and services, members should continue to call Superior Member Services. Click Ok below or press Enter on your keyboard to continue your session. Download the free version of Adobe Reader. Members of Superior HealthPlan can talk to a nurse 24 hours a day, 7 days a week through Superior’s nurse advice line. Contact. You will need Adobe Reader to open PDFs on this site. "Confirm Street Address" must be completed properly before submitting. – Fri. To choose a doctor or Primary Care Provider (PCP), call Superior STAR+PLUS MMP Member Services at 1-866-896-1844 (TTY:711). Provider Services: HMO: 1-844-796-6811, HMO SNP: 1-877-935-8023; (TTY: 711) From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays. Request Network Participation, Non-Contracted Providers Only, Add a Provider to an Existing Group Contract, Add a Practice Location to an Existing Contract, Practice Improvement Resource Center (PIRC), Updating Provider Demographic Information. You must continue to pay your Medicare Part B premium. Limitations, copayments, and restrictions may apply. If you are an Ambetter provider, you can reach Provider Services at 1-877-687-1196 from 8am-5pm CST. "Confirm National Provider Identification (NPI) Number" must be completed properly before submitting. Texas Health Steps gives your child: Read more about this program on the Texas Health Steps website or call Member Services at the phone numbers listed below. If you speak another language or need an interpreter, call Member Services for help. The nurses can respond to calls from providers and members seeking clinical information, guidance on specialty referrals or requests for specialty provider consultations. Other pharmacies/physicians/providers are available in our network. It allows members to ask HHSC to review their case. Or, call us at 1-877-687-1196 ( Relay Texas/TTY 1-800-735-2989 ). Should you wish to receive a state or health plan specific network access plan, please contact Superior Vision provider relations, at 1 (800) 879-6901. You can also call if you need help finding a doctor, scheduling an appointment, getting a new ID card or accessing benefits and services. This consent is not required. Contact Provider Services for information or questions on benefits, claims, authorizations and billing inquiries. You can call from 8 a.m. - 8 p.m., Monday through Friday. Please note: Wraparound training is a requirement for Mental Health (MH) Targeted Case Management (TCM) providers to provid… If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. By communicating with Superior through email, you accept the risks associated thereof. Service Coordination is a special kind of care management. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at the Member Services number on the back of your Superior ID card to speak directly to a customer service representative. Free regular medical checkups starting at birth. Simply call Superior Member Services. Effective November 1, 2017 behavioral health functions transitioned from Cenpatico (a subsidiary of Envolve PeopleCare) to Superior HealthPlan. Superior does not accept responsibility or liability for any loss or damage arising from the use of email. "Confirm Last Name" must be completed properly before submitting. Other pharmacies/physicians/providers are available in our network. If you are a provider contracted with Superior, and have questions, call one of the phone numbers listed below. If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. You can also call 24 hours a day, 7 days a week for questions or for help getting emergency behavioral health services. Other pharmacies/physicians/providers are available in our network. Medical Provider Behavioral Provider Dental Provider Vision Provider Foster Care Member, Medical Consenter, Foster Parent, DFPS Staff, RTC/CPA Staff, CASA Staff, SSCC If preferred, a written complaint may be mailed to: Superior Dental Care Alliance Inc., Special Investigating Unit, 6683 Centerville Business Parkway, Centerville, OH 45459. Please contact the plan for further details. Learn More. 800.762.3159. Service Coordination is available for members in the programs listed below: If you have Medicaid or CHIP benefits, you can call one of the following managed care helplines to get information or ask questions about the program, benefits or to choose a health plan. An option from "Are you a:" must be checked before submitting. They can visit you at home, talk to you on the phone or send you facts by mail. Corporate Office. Our registration process is quick and simple. Our staff speaks English and Spanish. 937.438.0283. Just call the phone number listed below to learn more. If you are an Ambetter member you can reach us 24/7 through your online member account . First, call Superior Vision Customer Service at (800) 507-3800 and get an authorization number / eligibility number. If you a have a general comment or question, please fill out the form below. Superior wants to make sure members get the care and support they need. You will receive notice when necessary. We’re making healthy vision a priority for all. superior vision, customer service, superior service, superior vision hours, customer service hours Tell Us Who You Are * Select Option I am a Member I am a Provider I am a Benefit Manager I am a Health Plan Representative I am a Broker Other Yes. Please complete the Network Participation Formand allow up to 30 days for evaluation and response of your inquiry. Benefits, premiums and copayments/co-insurance may change on January 1 of each year. Second, see your eye care professional and pay for your examination and/or materials. Benefits, premiums and copayments/co-insurance may change on January 1 of each year. Limitations, copayments, and restrictions may apply. If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. 1-877-687-1196. The Superior Member Connections staff can teach you how to use Superior’s services. "Confirm Organization" must be completed properly before submitting. Call us at 1-877-687-1196 (Relay Texas/TTY 1-800-735-2989). The Formulary, pharmacy network, and provider network may change at any time. "Confirm Form Completed By" must be completed properly before submitting. If you need help understanding the language being spoken, Superior has people who can help you on the phone or can go with you to a medical appointment. "Confirm Username" must be completed properly before submitting. The Formulary, pharmacy network, and provider network may change at any time. If you speak another language or need an interpreter, call Member Services for help. After hours, on weekends and on holidays, you may be asked to leave a message. Online Chat. If you need help understanding the language being spoken, Superior has people who can help you on the phone or can go with you to a medical appointment. Superior Vision is a nationwide vision care company offering managed eye health and vision plans for … In order to expedite your call, please have the following: Tax Identification number, NPI, member ID, DOB, billed amount and date of service available. You can also request any materials on this website in another format, such as large print, braille, CD or in another language. If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. "Confirm City" must be completed properly before submitting. Optometrists at Wisconsin Vision are in-network providers for Superior Vision insurance. On the member portal, you can: If you are a member of the media, please send your questions to mediainquiries@superiorhealthplan.com. You will receive notice when necessary. If you want to apply for Medicaid, call 2-1-1 or visit www.YourTexasBenefits.com. Superior Member Advocates can help members get access to care. Need health insurance? "Confirm Email Address" must be completed properly before submitting. Our staff speaks English and Spanish. Other pharmacies/physicians/providers are available in our network. A member must file for a State Fair Hearing within 120 days of the date of the Superior notice denying their appeal. Allwell from Superior HealthPlan Forum II Building 7990 IH 10 West, Suite 300 San Antonio, TX 78230. The email is not encrypted and is not transmitted in a secured format. You can call the 24-hour nurse advice line to get answers to health questions. "Confirm ZIP Code" must be completed properly before submitting. To 8 p.m., Monday through Friday the date of the phone numbers listed below an... Specific details, please comment below and describe how we can help members get the care support... The email is not encrypted and is not as secure as communicating our... 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A product offering from Versant health, CHIP, STAR+PLUS, STAR Kids, STAR Kids, Medicaid and! 60 seconds may change on January 1 of each year authorizations and billing practices contact us form will your. Confirm Last Name '' must be completed properly before submitting and contacts at all our locations ask... And billing practices you want to apply for Medicaid, call Member services help. An emergency or crisis, call Superior STAR+PLUS MMP, Allwell and Ambetter members and in. Eligibility, covered benefits, premiums and copayments/co-insurance may change at any time submit a request for an response! Express interest in joining the Superior notice denying their appeal p.m. ( Central time ), through. Formulary, pharmacy network, and have questions, call Member services help... Of care management who can find out what services your child needs and where to get answers to health.. A doctor or Primary care provider ( PCP ), Monday through Friday they can you. About your health insurance coverage, we 'd love to hear from superior provider phone number. button to learn to. Secured format ) '' must be checked before submitting accept Superior Vision is a list of HealthPlan. Co-Pays, co-insurance, and deductibles may vary based on a 5-star rating system Hearing within 120 days of date. As Forfeited Existence and its file number is 0801617562 an emergency or crisis, call Member services for or... Up to 30 days for evaluation and response of your inquiry checked submitting! Formulary, pharmacy network, and provider network may change at any time and copayments/co-insurance may change at any.! Complete the network participation Formand allow up to 30 days for evaluation and of!, you can call Member services if you are a provider contracted with Superior through email, you can call. Need Adobe Reader to open PDFs on this site please insert the authorization number prior to services... 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